Privacy Policy

1. Introduction and Scope

This Privacy Policy governs the collection, use, storage, and disclosure of personal information by uus77 (hereinafter referred to as "we," "us," "our," or the "Company") through our online gaming platform accessible at https://uus77.cam and associated mobile applications (collectively, the "Platform"). By accessing or using the Platform, creating an account, or providing any personal information to uus77, you expressly acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy.

This Privacy Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy, which together form the complete legal framework governing your use of the uus77 Platform. We reserve the right to update or modify this Privacy Policy at any time without prior notice. The "Last Updated" date at the top of this document indicates the most recent revision. Your continued use of the Platform following any changes constitutes your acceptance of the revised Privacy Policy.

uus77 is committed to compliance with international data protection standards and best practices in privacy protection. We recognize that privacy is a fundamental right, and we have implemented comprehensive technical, organizational, and administrative safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

2. Information We Collect

To provide you with a secure, personalized, and legally compliant gaming experience, uus77 collects various categories of personal information. The information we collect falls into the following categories:

2.1 Account Registration Information

When you create an account with uus77, we collect information necessary to establish and verify your identity, including:

Full legal name as it appears on your government-issued identification
Date of birth (to verify that you meet the minimum age requirement of 21 years)
Email address (primary communication channel for account notifications and support)
Mobile phone number (for account security and two-factor authentication)
Residential address (street address, city, postal code, and province within Indonesia)
Username and password (created by you for account access)
Preferred currency (Indonesian Rupiah / IDR)

2.2 Identity Verification (KYC) Documents

In accordance with international anti-money laundering (AML) regulations and responsible gaming requirements, we collect identity verification documents, including:

Indonesian National Identity Card (KTP - Kartu Tanda Penduduk) with photograph
Proof of address documents (utility bills, bank statements, or government correspondence dated within the last three months)
Selfie photographs holding your identification document (for biometric verification)
Additional documentation as may be reasonably required to verify your identity, age, address, or payment method ownership

2.3 Financial and Transaction Information

To process deposits, withdrawals, and maintain accurate financial records, we collect payment-related information, including:

Bank account details (bank name, account number, account holder name) for Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, Bank Permata, and Bank Syariah Indonesia
E-wallet account information (account identifiers for OVO, DANA, GoPay, ShopeePay, LinkAja)
Transaction history (deposits, withdrawals, bet placements, winnings, bonus claims)
Payment method verification documents (bank statements, e-wallet screenshots) to confirm account ownership

2.4 Gameplay and Platform Usage Data

To deliver personalized gaming experiences, detect fraudulent activity, and improve our services, we automatically collect information about how you use the Platform, including:

Game activity (games played, bet amounts, win/loss records, game preferences)
Session duration and frequency (login times, session length, play patterns)
Bonus and promotion participation (bonuses claimed, wagering progress, promotional eligibility)
Responsible gaming tool usage (deposit limits set, self-exclusion requests, timeout periods)
Customer support interactions (live chat transcripts, email correspondence, support ticket history)

2.5 Technical and Device Information

When you access the uus77 Platform, our systems automatically collect certain technical information, including:

IP address and approximate geographic location (to verify Indonesia residency and comply with geographic restrictions)
Device information (device type, operating system, browser type and version, screen resolution)
Cookies and similar tracking technologies (session cookies, persistent cookies, local storage)
Clickstream data and page navigation patterns (pages visited, features used, referral sources)
Performance and error logs (to diagnose technical issues and improve platform stability)

3. How We Use Your Information

uus77 uses the personal information we collect for the following legitimate business purposes:

3.1 Account Management and Service Delivery

Creating and maintaining your gaming account
Authenticating your identity and verifying eligibility to use our services
Processing deposits, withdrawals, and financial transactions
Providing access to games, sports betting markets, and live dealer experiences
Enabling gameplay features, tracking game history, and maintaining accurate betting records
Awarding bonuses, promotions, and loyalty rewards

3.2 Legal Compliance and Security

Verifying that you are at least 21 years of age and a resident of Indonesia
Conducting Know Your Customer (KYC) and anti-money laundering (AML) checks
Detecting and preventing fraud, collusion, cheating, and unauthorized account access
Investigating suspicious activity and responding to security incidents
Complying with legal obligations, regulatory requirements, and law enforcement requests
Maintaining records for audit, dispute resolution, and legal proceedings

3.3 Communication and Customer Support

Responding to your inquiries, questions, and support requests via live chat, email, or WhatsApp
Sending account notifications (successful deposits, withdrawal confirmations, security alerts)
Providing updates about platform features, new games, and service improvements
Delivering promotional communications (with your consent) about bonuses, special offers, and tournaments
Soliciting feedback through surveys to improve our services

3.4 Platform Improvement and Personalization

Analyzing usage patterns to understand player preferences and improve user experience
Personalizing game recommendations based on your playing history
Optimizing platform performance, loading times, and mobile responsiveness
Testing new features and conducting A/B testing to enhance functionality
Developing new games, betting markets, and services tailored to Indonesian players

3.5 Responsible Gaming

Monitoring gameplay patterns to identify signs of problem gambling
Implementing and enforcing deposit limits, session time limits, and self-exclusion requests
Providing access to responsible gaming tools and support resources
Preventing underage gambling through rigorous age verification

4. Information Sharing and Disclosure

uus77 does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party service providers to perform functions on our behalf, including payment processing, identity verification, fraud detection, customer support, data analytics, and technical infrastructure. These providers are contractually obligated to protect your information and use it only for the specific purposes for which it was shared.

4.2 Legal and Regulatory Obligations

We may disclose your personal information when required by law, regulation, legal process, or government request, including:

Compliance with court orders, subpoenas, or other legal proceedings
Cooperation with law enforcement investigations
Response to requests from regulatory authorities or gaming commissions
Protection of our legal rights, property, or safety, or that of our users or the public

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

4.4 Consent-Based Sharing

We may share your information with third parties when you have provided explicit consent for such disclosure.

5. Data Security and Protection

uus77 implements industry-leading security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Our security protocols include:

SSL Encryption: All data transmitted between your device and our servers is encrypted using Secure Socket Layer (SSL) technology with 256-bit encryption, the same standard used by financial institutions.
Secure Data Storage: Personal information is stored on secure servers with restricted access, protected by firewalls, intrusion detection systems, and physical security controls.
Access Controls: Access to personal information is limited to authorized personnel who require it to perform their job functions, and all access is logged and monitored.
Password Protection: User passwords are stored using industry-standard hashing algorithms, ensuring that even uus77 staff cannot view your password in plain text.
Regular Security Audits: We conduct regular security assessments, vulnerability testing, and penetration testing to identify and remediate potential security risks.
Incident Response Plan: We maintain a comprehensive incident response plan to quickly detect, contain, and respond to any data breaches or security incidents.

While we implement robust security measures, no method of electronic transmission or storage is 100% secure. You also play a critical role in protecting your account by maintaining the confidentiality of your login credentials, using strong passwords, and notifying us immediately if you suspect unauthorized account access.

6. Data Retention

uus77 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

Active Accounts: Information is retained for the duration of your account's active status and for a period of time after account closure as required by applicable regulations.
Transaction Records: Financial transaction records are retained for a minimum of seven years to comply with anti-money laundering regulations and tax requirements.
Identity Verification Documents: KYC documents are retained for the duration of the business relationship and for a reasonable period thereafter as required by regulatory obligations.
Marketing Communications: If you opt out of marketing communications, we will retain a record of your opt-out preference indefinitely to honor your request.

After the applicable retention period expires, we securely delete or anonymize your personal information in accordance with data protection best practices.

7. Your Privacy Rights

As a user of the uus77 Platform, you have the following rights regarding your personal information:

Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Correction: You have the right to request correction of inaccurate or incomplete personal information.
Right to Deletion: You have the right to request deletion of your personal information, subject to legal and regulatory retention requirements.
Right to Object: You have the right to object to certain processing of your personal information, such as marketing communications.
Right to Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact our customer support team at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Cookies and Tracking Technologies

uus77 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content. Cookies are small text files stored on your device that allow us to recognize you on subsequent visits.

We use the following types of cookies:

Essential Cookies: Required for the Platform to function properly, including authentication, security, and session management.
Performance Cookies: Collect anonymous information about how visitors use the Platform, helping us improve performance and user experience.
Functionality Cookies: Remember your preferences and settings to provide a more personalized experience.
Advertising Cookies: Used to deliver relevant promotional content based on your interests (only with your consent).

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of the Platform.

9. Children's Privacy

The uus77 Platform is strictly intended for adults aged 21 years and older. We do not knowingly collect personal information from individuals under the age of 21. If we discover that we have inadvertently collected information from a minor, we will immediately delete such information and terminate the associated account. Parents or guardians who believe that their child has provided personal information to uus77 should contact us immediately at [email protected].

10. International Data Transfers

Your personal information may be transferred to and processed in countries outside of Indonesia where our service providers and business partners are located. When we transfer information internationally, we implement appropriate safeguards to ensure that your information receives an adequate level of protection in accordance with this Privacy Policy and applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will update the "Last Updated" date at the top of this document and may provide additional notice through email or a prominent announcement on the Platform. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Team:

Email: [email protected]
Live Chat: Available 24/7 on the Platform
WhatsApp: Available through customer support

We are committed to addressing your privacy concerns promptly and transparently. Our customer support team is available around the clock to assist you with any privacy-related inquiries.